Experience and Approach
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Overview
Shering Skills Studio combines extensive industry experience with practical training methods to support meaningful learning.
Drawing on experience across banking, insurance, customer experience and project management, our programmes connect learning with real workplace and everyday situations.
Professional Experience
Professional Experience
Jeslyn Lim brings more than 30 years of professional experience across banking and insurance, spanning customer experience, project delivery, system implementation and operational improvement.
Jeslyn Lim brings more than 30 years of professional experience across banking and insurance, spanning customer experience, project delivery, system implementation and operational improvement.
This experience brings real-world context into training, particularly in:
This experience brings real-world context into training, particularly in:
Project Management • Customer Experience • Process Improvement • Digital Systems & CRM
Project Management • Customer Experience • Process Improvement • Digital Systems & CRM
Training Experience
Training Experience
Training is delivered across corporate, adult learning, student and family settings, covering areas such as Generative AI, workplace productivity, project management, customer experience, communication and learning development.
Training is delivered across corporate, adult learning, student and family settings, covering areas such as Generative AI, workplace productivity, project management, customer experience, communication and learning development.
Activities and examples are adapted to the audience so participants can connect concepts with situations relevant to them.
Activities and examples are adapted to the audience so participants can connect concepts with situations relevant to them.
Credentials & Professional Recognition
Credentials & Professional Recognition
Jeslyn is an experienced adult educator with professional qualifications spanning training, Generative AI and project delivery.
Key credentials include:
✓ ACTA-certified Trainer
✓ Registered Adult Educator
✓ MOE-registered Instructor
✓ Professional Certificate in Generative AI Practitioner
✓ Professional Certificates in Generative AI in Project & Product Management
✓ Certified ScrumMaster®
Our Training Approach
Our Training Approach
Learning is designed to be practical, interactive and easy to apply.
Participants learn through:
Understand
Concepts explained in clear, manageable steps.
Apply
Hands-on activities and realistic examples.
Reflect
Review outputs, identify improvements and strengthen learning.
Adapt
Connect learning to individual, workplace or everyday situations.
What You Can Expect
What You Can Expect
Participants can expect a learning experience that is engaging, practical, and easy to apply. You will gain a clear understanding of concepts through simple explanations, practise using real examples, and build confidence through guided application.
You will also be encouraged to reflect on your learning so that you can continue improving and applying your skills in your own context.
The combination of industry experience and a practical training approach ensures that learning is meaningful, relevant, and applicable in real situations.
What Participants Say
"Engaging and insightful sessions over the past two days. I’ve found the training very valuable and practical."
"The examples and tips on applying AI are especially helpful, and I look forward to putting them into practice."
"Jeslyn is knowledgeable and has provided sufficient examples to illustrate the topics."
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