• Use Generative AI tools to improve workplace productivity, communication, and daily operations

• AI prompting techniques for workplace tasks

• AI-assisted email drafting, reporting, and content creation

• Responsible and practical AI usage in the workplace

• Improving efficiency through AI-supported workflows

Examples: AI-generated reports, meeting summaries, email drafting, workflow support

• Develop practical project management, planning, and stakeholder communication skills

• Project coordination and task management fundamentals

• Agile and collaborative work approaches

• Stakeholder communication and expectation management

• Problem-solving and team collaboration

Examples: Agile basics, project coordination, stakeholder updates, workflow planning

• Strengthen customer communication, service recovery, and client interaction skills 

• Professional customer communication techniques

• Managing difficult situations and complaints effectively

• Service recovery and customer experience improvement

• Building positive client relationships

Examples: Complaint handling, service recovery, customer engagement techniques

• Improve communication, collaboration, and leadership confidence

• Professional communication and presentation skills

• Influencing and collaboration techniques

• Team communication and engagement

• Leadership communication and confidence building

Examples: Clear messaging, workplace collaboration, influencing skills, presentation delivery

• How children and students are using AI tools, digital platforms, and technology in learning

• Understanding AI tools such as ChatGPT and generative AI

• How students are using AI in schools and assignments

• Opportunities and risks of AI usage for children

• Building digital awareness and responsible technology habits

Examples: ChatGPT usage in schoolwork, AI-generated content, digital learning tools

• Support children in using AI and technology safely, responsibly, and appropriately

• Setting healthy boundaries for AI and screen usage

• Encouraging responsible and ethical AI use

• Recognising online risks and misinformation

• Promoting safe digital habits and online awareness

Examples: Screen time management, safe AI usage, responsible online behaviour

• Discover practical ways to support children’s learning, communication, and digital readiness

• Guiding independent learning and digital responsibility

• Supporting assignments and research effectively

• Encouraging critical thinking and creativity

• Creating positive learning habits at home

Examples: Homework support, digital research guidance, learning routines

• Strengthen communication and understanding between parents and children in today’s technology-driven environment.

• Encouraging open conversations about technology and AI

• Building trust and healthy communication habits

• Understanding children’s digital experiences

• Supporting emotional well-being in today's environment

Examples: Technology discussions, digital boundaries, communication techniques

• Help students understand and use AI tools responsibly, safely, and effectively for learning and creativity.

• Understanding AI tools such as ChatGPT and generative AI

• Using AI responsibly for schoolwork and research

• Building awareness of safe and ethical AI use

• Encouraging critical thinking when using technology

Examples: AI-assisted research, responsible AI usage, digital learning tools

• Strengthen focus, organisation, learning habits, and independent thinking skills for school and beyond.

• Improving study habits and time management

• Structuring answers and organising ideas clearly

• Developing independent learning skills

• Building confidence in learning and problem-solving

Examples: Time management techniques, structured answering, study planning

• Build confidence in communication, teamwork, and expressing ideas clearly in school and social settings.

• Strengthening verbal communication and self-expression

• Presenting ideas with confidence and clarity

• Improving teamwork and collaboration skills

• Encouraging active listening and respectful communication

Examples: Presentation practice, teamwork activities, confidence building

• Develop structured thinking, creativity, and problem-solving skills through interactive and practical activities.

• Analysing situations and exploring solutions

• Developing logical and structured thinking skills

• Encouraging creativity and idea generation

• Building confidence in decision-making

Examples: Scenario analysis, brainstorming activities, creative problem-solving