Effective Date: 1 April 2026
Last Updated: 9 September 2026

1. Acceptance of Terms

By accessing this website or engaging our services, including training programmes, workshops, team-building activities, family or parent-child workshops, private workshops and other learning experiences, you agree to these Terms of Use and our Privacy Policy.

2. Use of Website

You agree not to:

• Misuse the website

• Attempt unauthorised access

• Disrupt website functionality

3. Intellectual Property

All website content and training materials, including slides, worksheets, frameworks and templates, are owned by Shering Skills Studio unless otherwise stated.

Materials may be used for personal or internal organisational purposes only.

You may not reproduce, distribute, modify or resell our materials without written permission.

4. Participant Conduct

Participants are expected to behave appropriately and respectfully during our programmes and activities.

For parent-child or family workshops, the accompanying parent or guardian remains responsible for the supervision and behaviour of the child under their care.

We reserve the right to intervene or, where reasonably necessary for the safety or experience of other participants, require a participant to leave the session.

5. Ownership of Participant Outputs

Participants retain ownership of work they create during training or workshop activities.

Shering Skills Studio retains ownership of training materials, templates, frameworks and other materials provided by us.

Where third-party tools or platforms are used to create an output, use of that output may also be subject to the applicable third-party terms.

6. Training Disclaimer

Training programmes, workshops and activities are provided for educational, learning and team engagement purposes.

Content does not constitute professional, legal or financial advice.

Participants remain responsible for decisions made based on the information provided.

7. AI Tools Usage Disclaimer

Where relevant to the programme or activity, AI tools may be used for demonstrations and participant activities.

Participants should not enter confidential, sensitive or personal information into AI platforms unless specifically instructed and appropriate safeguards are in place.

Shering Skills Studio is not responsible for data entered by participants into third-party AI platforms.

8. Training Recording

Where sessions are recorded, reasonable care will be taken to ensure recordings are used only for internal quality or reference purposes and handled in accordance with our Privacy Policy.

Recordings will not be publicly distributed without appropriate consent.

9. Service Commitment

We are committed to delivering training programmes, workshops and other learning experiences with reasonable care and professional standards.

10. Payment Terms

Payment terms may vary depending on the programme or service.

For public workshops and individual bookings, payment may be required at the time of registration or within the payment period stated in the registration confirmation in order to secure the booking.

For corporate, organisation or private engagements, payment is due within 14 days from the invoice date unless otherwise agreed.

In the event of a billing dispute, clients should notify us within 7 days of invoice receipt. Both parties will work in good faith to resolve the matter.

Late payments may incur administrative charges where applicable.

11. Bookings and Enrolment

A booking or enrolment is confirmed only upon receipt of the required payment or an agreed billing arrangement.

Places for workshops and events are subject to availability.

12. Cancellation and Rescheduling

12.1 Corporate, Team-Building and Private Workshops

For corporate, team-building, private or customised workshops, cancellations and rescheduling requests should be submitted as early as possible.

Where costs have already been incurred or committed, including venue rental, catering, materials or third-party cancellation charges, the client will be responsible for reasonable, documented and non-recoverable costs arising from the cancellation or rescheduling.

Where no such costs have been incurred or committed, one reschedule may be arranged, subject to availability and an administrative fee communicated before confirmation.

Additional rescheduling requests may incur further charges. Any programme-specific cancellation conditions will be communicated before booking confirmation.

12.2 Parent-Child and Individual Workshops

Workshop fees are non-refundable for participant-initiated cancellations.

If you are unable to attend, please notify us at least 48 hours before the scheduled workshop.

Your booking may be transferred once to a workshop held within one month of the original workshop date, subject to availability and the workshop schedule. Please contact Shering Skills Studio to make the necessary arrangements.

Requests received less than 48 hours before the workshop will be considered at our discretion. No-shows and unused bookings are not eligible for refunds or transfers.

12.3 Cancellation or Rescheduling by Shering Skills Studio

If Shering Skills Studio is unable to conduct a confirmed workshop, participants or clients will be offered an alternative date or a refund of the fees paid for the affected workshop.

Where applicable, any alternative arrangements will be communicated as soon as reasonably possible.

13. Training Scope and Participant Readiness

Clients, participants and, where applicable, parents or guardians are responsible for ensuring readiness and attendance for the programme or activity.

Training and workshop effectiveness may vary depending on participation levels, engagement and individual needs.

Customisation of training or workshop content will be based on the agreed scope.

Additional changes may be subject to separate charges.

14. Children and Parent/Guardian Responsibility

Where a programme requires a parent or guardian to participate with or accompany a child, the parent or guardian is responsible for supervising the child throughout the session.

Parents or guardians should inform us before the session of any relevant requirements that may reasonably affect the child's participation or for which reasonable arrangements may be required.

Activities are designed for the stated age group, but individual children may participate and respond differently.

15. Private and Customised Workshops

Private or customised programmes will be delivered based on the scope agreed with the booking party, including, where applicable, the programme format, participant numbers, venue, catering and materials.

Changes requested after confirmation may affect the programme, fees or other arrangements and will be subject to agreement between the parties.

16. Third-Party Venues and Services

Some programmes may be conducted at third-party venues or include services provided by third parties, such as catering.

Where applicable, participants may also be subject to reasonable venue or service-provider requirements.

Shering Skills Studio will take reasonable care when arranging such services but cannot guarantee matters outside our reasonable control.

17. Limitation of Liability

To the extent permitted by law, Shering Skills Studio shall not be liable for indirect or consequential losses arising from the use of our services.

Our total liability, if any, shall be limited to the fees paid for the relevant training, workshop or service.

18. Indemnity

Users agree to indemnify and hold harmless Shering Skills Studio from claims arising from misuse of our services or breach of these Terms.

19. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content, availability or practices of third-party websites.

20. Force Majeure

We are not liable for delays, changes or failure to provide services due to circumstances beyond our reasonable control, including technical disruptions, venue unavailability or other unforeseen circumstances.

Where reasonably possible, we will work with affected clients or participants to make alternative arrangements.

21. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good faith discussion and, where appropriate, mediation in Singapore before pursuing legal action.

22. Testimonials and Feedback

Where participants voluntarily provide testimonials or feedback, they grant us the right to use such content for service improvement or promotional purposes, without identifying individuals unless consent is obtained.

23. Governing Law

These Terms are governed by the laws of Singapore.